These Terms of Use outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.
These terms of use (the “Terms of Use”) are entered into by and between you (acting in your capacity as an employee or other representative of your company or other entity, if applicable) (“you”) and Wellness Furniture operating Under Rose Luxury Furniture, a South African company. These Terms of Use apply to your access and use of our various websites and our services available through our website or associated channels, including but not limited to, any APIs, email notifications, buttons and widgets, owned by Rose Luxury Furniture or act in our professional capacity (the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as the “Content”). By visiting, browsing, interacting with our staff through any of our channels, in person, or likewise in any professional capacity, interacting with any of our official social media channels, or purchasing from Rose Luxury Furniture, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, please discontinue use of our website and services.
By continuing to use this website and Services, You acknowledge that our Privacy Policy also applies to your use of our Services and the processing of any personal data we collect from you, or that you provide to us. By using the Services or by continuing to use our website, you agree to be bound by our Privacy Policy, including but not limited to your consent to the collection, processing, and use of any personal data collected from you and the transfer of such personal data both within and outside of South Africa for storage, processing, and use by us. As part of providing you the Services, we may provide you with certain communications, such as service announcements and administrative messages.
Rose Luxury Furniture reserves the right to modify these Terms at any time. Any changes will take effect upon their posting on this page. Your continued use of our Services constitutes acceptance of the modified Terms.
4.1 Our Services are made available free of charge, except as set forth on our websites.
4.2 We do not guarantee that our Services, or any content, will always be available or be uninterrupted. Access to our Services is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Services without notice to you. We will not be liable to you if for any reason our Services are unavailable at any time or for any period.
4.3 You are responsible for making all arrangements necessary for you to have access to our Services.
4.4 You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Terms of Use and other applicable Terms of Use, and that they comply with them.
5.1. All orders are subject to acceptance and availability. Wellness Furniture reserves the right to refuse or cancel any order at any time.
5.2. Prices are in SGD unless otherwise stated, and payments must be made through the designated payment methods on our website or through mutually agreed documented in-person payment methods such as but not limited to, PayNow or bank transfer, through our professional staff.
5.3 We make every effort to ensure accuracy in product descriptions, pricing, and stock availability, but errors may occur. In such cases, we will contact you to resolve any discrepancies.
6.1. Delivery timelines are estimated and are not guaranteed. Rose Luxury Furniture will not be held liable for delays outside of our control.
6.2. Risk of loss and title for products purchased pass to you upon delivery of the goods to the shipping carrier.
Please refer to our Return & Exchanges Policy for information on returns, exchanges, and refunds. We reserve the right to refuse returns that do not comply with our policies.
By continuing usage of our website and Services, you agree not to:
8.1. Use our website for unlawful purposes
8.2. Infringe upon the rights of Rose Luxury Furniture or any third parties.
8.3. Interfere with the operation of our website or attempt unauthorised access.
8.4. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Rose Luxury Furniture, its users and the public.
8.5. We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access our website. You should use your own virus protection software.
8.6. You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Rose Luxury Furniture computer systems, or the technical delivery systems of Rose Luxury Furniture providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to those Terms of Use), (scraping the Services without our prior consent is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, trojan, worm, logic bomb or other material which is malicious or technologically harmful, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Services.
8.7. We may report any such breach to the relevant law enforcement authorities and we may cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.
9.1. All content, including but not limited to images, text, graphics, and designs, is owned by or licensed to Rose Luxury Furniture. You may not reproduce, distribute, or use any of our content without our prior written consent.
9.2 To access the Services, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on or in connection with the Services is correct, current, and complete. You hereby consent to all actions we take, consistent with our Privacy Policy and these Terms of Use, with respect to all information you provide to or in connection with the Services, including through the use of any interactive features on the Services. We may disable any username, password, or other identifier at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
9.3 You agree that we are free to use, disclose, adopt and modify any and all ideas, concepts, knowhow, proposals, suggestions, comments and other communications and information provided by you to us as feedback in connection with the Services and/or your use of the Services without any payment to you. You hereby waive and agree to waive any and all rights and claims for any consideration, fees, royalties, charges, and/or other payments in relation to our use, disclosure, adoption and/or modification of any or all of your Feedback.
9.4 Except as set forth in these Terms of Use, you retain your rights to any content you submit, post or display on or through the Services, including, but not limited to, any review posted by you on our websites, or under third party review sites such as Google Reviews (“Your Content”). You acknowledge, represent and agree that Your Content is submitted voluntarily and is not confidential or proprietary, and that Your Content does not establish a relationship between you and us except as set forth in these Terms of Use. You hereby grant the Company and its sublicensees a worldwide, royalty-free, non-exclusive, transferable, sublicensable, perpetual and irrevocable licence to use, distribute, transmit, reproduce, modify, publish, translate, publicly perform and display and create derivative works of Your Content, except as otherwise prohibited by applicable law or these Terms of Use. You waive any right to compensation of any type for Your Content, except as otherwise provided in these Terms of Use. You represent and warrant that you either own all of Your Content or otherwise have all rights necessary to grant the rights in these Terms of Use and that use of Your Content by us does not violate any law. You may not upload to, distribute, or otherwise publish through or in connection with the Services any content that is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or that may constitute or encourage a criminal offence, violate the rights of any party or that may otherwise give rise to liability or violate any law.
9.5. You agree that we may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as necessary to conform and adapt your content to any requirements or limitations of any networks, devices, services or media.
9.6 You are responsible for your use of the Services, for Your Content, and for any consequences thereof, including the use of Your Content by other users and our third-party partners. You understand that your Content may be syndicated, broadcast, distributed, or published by our partners and if you do not have the right to submit Your Content for such use, it may subject you to liability. We will not be responsible or liable for any use of Your Content by us in accordance with these Terms of Use. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein in relation to Your Content that you submit.
9.7. We have the right to disclose your identity to any third party who is claiming that any of Your Content posted or uploaded by you to the Services constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Services.
11.1. Rose Luxury Furniture respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that Your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorised to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and that you are authorised to act on behalf of the copyright owner.
If you have any questions or concerns regarding these Terms, please contact us at:
At Wellness Furniture, we value the privacy and security of our customers’ personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, visit our website, or make purchases from us. By interacting with us, you agree to the terms of this policy.
We may collect personal information, including but not limited to:
We will only keep your personal data for as long as necessary. This duration may depend on the purpose of the data, or any existing legal or business needs for storing the data.
The personal data we collect is used for the following purposes:
We may share your information with third parties in the following cases:
We take reasonable steps to safeguard the personal data we collect. This includes using encryption, secure servers, and other industry-standard measures to prevent unauthorised access or data breaches.
We use cookies and similar technologies to enhance your experience on our website. These allow us to recognize your browser and remember your preferences. By continuing to browse the website, our social media, and other affiliated channels, you are agreeing to our use of cookies. We use the following cookies:
Please note that third parties may also use cookies, over which we have no control and which are governed by these third parties’ privacy policies.
We may use the following third party web analytic services on the website. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. These analytic services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google’s ability to use and share information collected by Google Analytics is in accordance with their policies: http://www.google.com/policies/privacy/partners/
By transacting or communicating with us, using our service, making an application or visiting our website, you consent to the processing of your personal data or other information you provide us as outlined in this policy.
You have the right to:
In accordance with applicable data protection laws, we may have the right to and may charge a reasonable fee for processing any data access request.
You understand that your withdrawal of consent may result in certain consequences; for instance, we may no longer be able to provide you with our products or services that you have requested or to continue with your existing relationship with us. Further, you understand that notwithstanding your withdrawal of consent, we will still be entitled to process your personal data if we are required or authorised to do so under any applicable law.
Whilst in our public showrooms, you may be photographed, audio-recorded and video-recorded by members of our marketing team or affiliated parties during the filming of any marketing content. By being present in the public showroom at the time of filming, you are consenting to photography, audio recording, video recording of yourself and your likeness for use in various marketing purposes.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.
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